Leveraging the Web to Grow Your Dispute Resolution Practice with Anastasia Pryanikova, M.A., J.D.
Most mediators love what they do but often struggle when it comes to marketing their services.  In this teleseminar, you will learn how no-cost to low-cost technology can help you maximize your marketing efforts, build long-term trusting relationships with your clients and prospects, boost your credibility as a conflict resolution professional, and even create passive income streams while sharing your expertise and valuable experience with a wide audience.  

If you would like to purchase this audio, CLICK HERE.


Bridging Positional Gaps: Skills for Effective Collaborative Conversations with John A. Minter, Esq.
We interact daily with individuals that have different priorities and values.  These differences can come to light through disputes at home or at work.  This training will show you how to start these collaborative conversations and work toward positive outcomes.  We will also explore the different roles and characteristics of an effective collaborator/intervener, and review the basic skills necessary to carry out this role.

Coming Soon.

Top of Your Game at the Negotion Table: Easy Steps to Increase Negotiation Success with Joanne Lipo Zovic
You know the best negotiated outcome, but how do you get it? At the table, the most success goes to the most prepared. By attending this training you will walk away with a clear framework to help you prepare for a negotiation, organize ideas and establish concrete goals. This framework enhances your effectiveness at the table with tools that achieve the best possible outcome. You’ll also learn to evaluate the negotiation process and measure its outcome. 

If you would like to purchase this audio, CLICK HERE.


Consulting and Coaching: New Frontiers for ADR Practitioners with Patricia Porter, LCSW
If you are an ADR practitioner and you want to expand your business to include other conflict management services then join this teleseminar to learn more about conflict management consulting and conflict coaching. Conflict coaching is truly a new frontier in the dispute resolution field. Come and discover if conflict coaching is for you and your business.

 If you would like to purchase this audio, CLICK HERE.


Essential Negotiation Strategies: Your Negotiation Style with Joanne Lipo Zovic
Every negotiator has a default response when confronted with conflict.  Knowing your likely first response helps you be a more conscientious negotiator.  This teleseminar highlights the traits of common conflict styles.  Armed with this knowledge, you'll see the strengths and weaknesses of your style.  Understanding styles improves the ability to adapt to match the style to the problem and to maximize your effectiveness.  Moving beyond your first response gives you more tools and tactics to reach your best outcome.

If you would like to purchase this audio, CLICK HERE.

Environmental Mediation: New Innovative ADR Processes for Green Building Disputes with Peter G. Merrill
Green building and remodeling is a new building technique that will require the construction ADR industry to adapt its processes and to modify their thinking as to how to handle these specialized disputes. Old ADR processes are being dusted off and further developed such as "Binding Mediation" and new and innovative processes are being conceived and developed such as "Specialized Arb-Med" to offer the least expensive and most expeditious ADR process to arrive at a final and binding resolution to the dispute. These new ADR processes can be utilized by other than construction ADR Specialists and offer ADR Specialists, especially mediators, the opportunity to expand the ADR services that you can offer to your clients.

If you would like to purchase this audio, CLICK HERE.


Everyday Collaborative Problem Solving:  The Basics of Interest-Based Conversations. 
Learn how to convert conflict into a process for learning and discovery. Make the most of negotiations by using skills to surface concerns, access information and generate mutually satisfying solutions.

Is you registered for this event or purchased the audio file from our online store, you may CLICK HERE to access the recording. If you would like to purchase this audio, CLICK HERE.


Impasse is a Fallacy: Skills That Help Stuck Parties Move Forward
In this hour workshop you will learn how to see your role in mediation differently and accept responsibility for being the architect, the choreographer of the mediation.  You will also discover how to think more thoroughly about your preparation and how you conduct the mediation to avoid impasse at every stage of the process.

Is you registered for this event or purchased the audio file from our online store, you may CLICK HERE to access the recording. If you would like to purchase this audio, CLICK HERE.