July 27, 2021
"We began planning in late April 2020, and virtual mediations took place in the latter part of May 2020. Jolynn Dunn, ADR Regional Coordinator polled the panel of mediators to see who would be interested in mediating virtually. The next step was changing all of the forms to reflect virtual mediations and the new guidelines needed. The Admin team went to work. The decision was also made to have agreements typed and no longer hand written, as going through scanning made them very hard to read. Once all of the changes were in place, the next step was getting the volunteers ready to mediate virtually. Nancy Kanan, Finance & Contract coordinator worked initially in groups and then individually with each volunteer that agreed to do virtual mediations. They were instructed on all aspects of providing mediation through Zoom. Once the mediators were comfortable with the process and were able to install the DRC background or a green screen that was provided on their computer, they were ready to once again mediate."