Jarling Ho is a Program Manager for the Massachusetts Office of Public Collaboration, a research center and office for public collaboration that serves citizens and government agencies in the Commonwealth of Massachusetts. At MOPC, she manages the statewide Housing Mediation Program as well as lead and support DEI efforts at MOPC and across the network of community mediation centers in MA. She has over 15 years of experience in conflict management and has trained and coached hundreds of individuals in conflict management, restorative justice, legal research, and facilitation. Jarling’s career has spanned the private, public, and nonprofit sectors, working for charitable organizations, local government, and a multinational company. Prior to joining the Massachusetts Office of Public Collaboration, she was the Executive Director of the Asian Pacific American Dispute Resolution Center where she stabilized and re-established a solid foundation for the organization to grow. She is a certified transformative mediator, earned her law degree at Lewis & Clark Law School in Portland, Oregon and her bachelor’s degree in Zoology at The Ohio State University.